About Us
Delmar Cengage Learning General Contact Information
CUSTOMER SERVICE
To place an order or for general questions, purchasing, and order tracking
call: 1-800-347-7707 or fax 1-800-487-8488
8 AM to 6 PM Eastern Time.
For questions concerning online sales please contact:
Telephone: 1-800-354-9706
Email: esales@cengage.com
Mail:
Delmar Cengage Learning
10650 Toebben Drive
Independence, KY 41051
When ordering by mail, include the following information:
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Your complete name, address (including zip code), phone and account number
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Complete book title and ISBN or Order # for each book order
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Authorized and numbered purchase order (for orders not accompanied by payment)
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All specials billing and/or shipping instructions clearly marked and mailed to
the appropriate address.
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SOFTWARE TECHNICAL SUPPORT
For software questions regarding our products such as computerized test banks,
laserdisks and CD-ROM packages that accompany our titles: Call toll-free 1-800-477-3692
8:30 a.m. to 5:30 p.m. Eastern Standard Time or fax 1-518-464-7000, 24 Hours
email: help@delmar.com
Please note the support does not cover repair procedures.
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DELMAR CENGAGE LEARNING MAILING ADDRESS, PHONE, AND
FAX NUMBERS:
Address business mail to:
Delmar Cengage Learning
5 Maxwell Dr.
PO Box 8007
Clifton Park, NY 12065-8007
Note: Only U.S. Post Office Mail (1, 2, 3rd and Priority Mail) can be processed
through this address
Please address all packages to our physical address:
Delmar Cengage Learning
Executive Woods
5 Maxwell Dr.
Clifton Park, NY 12065-2919
Note: UPS Ground and Overnight Courier packages must be shipped to our physical
address, not our mailing address
To report technical problems or issues with this site, please contact our
Webmaster.
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RIGHTS AND PERMISSIONS INFO
Customers seeking to use material from any Delmar Cengage Learning product must suubmit
a request online at www.cengage.com/permissions/.
This includes requests for electronic files on behalf of students with
disabilities.
For follow-up questions, please email:
permissionrequest@cengage.com
Phone: 1-800-730-2214
Fax: 1-800-730-2215
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ACCESSIBILITY / DISABILITY REQUESTS TO USE OUR MATERIAL
Customers seeking access on behalf of students with disabilities to electronic
files from any Delmar Cengage Learning product must submit a request online at
www.cengage.com/permissions/.
For follow-up questions, please email:
permissionrequest@cengage.com
Phone: 1-800-730-2214
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